클레임 레터 서식 무료 다운로드

클레임 레터 Dear Sir/Madam, I am one of the customers of your company. My name is Youngsik Kim. I am writing to complain about my recent holiday in Sydney which was organized by your company. My wife and I selected the two week Women’s Weekly Tour starting on ○ January. Your agency claimed we would be picked up at the airport, the hotel was three star quality and the all inclusive price we paid included breakfast and dinner and two excursions. On arrival at the airport, there was no one to meet us. W e waited for half an hour and then had no choice except to take a taxi. This cost $○. The receipt is enclosed. In addition, the hotel was not what I would consider three star. The room was dirty. The beds were small and uncomfortable. The breakfast portions were very small and the hotel refused to provide us with dinner. We had to spend a further $○ on extra meals. Again, I enclose our restaurant receipts. I find it dishonest and unacceptable that your company sold us a tour which in no way rese... ... 더보기