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무역클레임서신 (영문) June ○, ○ Dear Mr. Ha : We regret to have to call your attention to order No. ○ covering ○,○sets of R ○ robots which has not reached us yet. As you notified us, we contacted the company in charge of handling the consignment on May ○, but they did not know about it at all. According to your shipping advice, the consignment should be in our hands by now, but we don't know what's wrong with it. It is our opinion that there must have been some mistake commited by the shipping company. W